| At
Forerunner Telecom, we're talking about replacing the old
way of supporting customers with a new way of building relationships
- starting with a novel approach to our services and support.
The Services
Telephone product support for:
Installation Support for all the products we sell
- Pre shipment staging/programming services
- Phone desi/labeling
- On-site install services
- Post install training
- Network Assessment for VoIP
RFP/RFQ services
- Creation of RFP/RFQ
- Assistance is RFP/RFQ responses
- RFP/Vendor selection consultation
On-Site Technical support
- Maintenance contracts
- Hot-line support for in-house technical staff
- Supplemental support staff for vacation or special project
coverage
Network Monitoring
- Several levels of service available based on needs and
budget
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